LECFL

Shared Contacts for Gmail® helped us to successfully integrate Google Workplace and Google Voice. Now, whenever a student or a parent is calling any teacher, the caller and details of the person appears as soon as the phone rings!

THE CUSTOMER

The Lubavitch Educational Center is a school with classes ranging from preschool to high school. The organisation uses Google for Education and takes advantage of Google Voice to assign and collect homework. They needed a solution that would sync multiple contact groups (class rosters) across different users’ (teachers) mobile devices. Teachers needed to identify which students were calling in, so the solution would have to work with Google Voice so that incoming calls appeared with caller ID and teachers could see know who was calling in.

THE CHALLENGE

Even though Google Workspace provided Google Voice, it did not provide a way to share contact lists across different users in the domain, and they needed to share many groups, in a very specific way:

  • Several address books (lists of students) would be shared with specific teachers, or groups of teachers.
  • Different access permissions would be needed to allow the faculty to edit/read only/delete contacts as they needed.
  • Teachers needed shared contacts appearing on their mobile devices or to be detected by Google Voice caller ID

THE SOLUTION

After installing Shared Contacts for Gmail® from the Google Workspace Marketplace, the administrator quickly began sharing the class rosters with the teachers. The shared contacts appeared on their mobile devices right away and were detected by Google Voice for caller ID.
For LECFL, Shared Contacts for Gmail® is the perfect solution. Our teachers have the information they need and con’t need to manually enter any information in their address books. Now, they can use Google for Education the way they’ve always wanted to.

WHAT DID THEY SAY

“Shared Contacts for Gmail® allows our teachers to see class rosters and other contact details right on their mobile devices. So when they receive an incoming call, Google Voice uses the contacts to identify the caller.”, Rabbi Menachem Tauber | Computer Science Teacher

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