T-Mobile

T-Mobile installs Shared Contacts for Gmail® on the mobile phones of their enterprise customers in order to provide them a single directory accessible by all their fleet and centralised by their head offices.
Thanks to Shared Contacts for Gmail® they added a long desired contact sharing functionality to their MDM offer.

THE CUSTOMER

T-Mobile Business provides companies with Hosted Mobility Management Services. Their turnkey MDM solution can manage licensing, installation, mobile-policy configuration, and ongoing user support as an extension of their enterprise IT departments. T-Mobile HMMS is available via a cloud-based or on-premises (virtual cloud) platform. However, no contact sharing or contact sync access control is provided in the current solution.

THE CHALLENGE

T-Mobile was looking for a solution that would allow customers to sync a centralised contact list on a fleet of different mobile devices. In some cases, these mobile devices are deployed with limited or no access to consumer applications or to a data internet connection, so the solution would need to work on the devices native contacts book.

THE SOLUTION

Shared Contacts for Gmail® proposed a simple solution to address all these needs. Admin and sales staff can create and manage centralised contact lists and have it automatically synced to as many devices as they need. User permissions would then be set so that the end users would never be able to add/edit/delete information from the central list with their devices.

WHAT THEY SAID

“Shared Contacts for Gmail® helped the employees of our customers to access a shared contact list with different access permissions from their Android and Apple devices. Some users could add/update shared contacts, others had only read permissions. This control over contacts on mobile phones was something no MDM solution on the market could offer, besides Google Workspace coupled with Shared Contacts for Gmail® », Anthony C. De Matteo Solutions Engineer | T-Mobile

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